The IDBI bank was founded in the year 1964 on 1st of July. This is a government-owned bank which has 1995 branches and 3817 ATMs in India and foreign countries. Although, the bank makes sure that the customers don’t get any problem while using the services provided by the bank but if there is some mistake, then you can choose to file the complaint on the online website.
Here are the directions which would help you in solving the complaints on the online website.
File the complaint online
- You can get the option to file the complaint form from the official website which is given below https://www.idbi.com/crmsonline/online_complaint.aspx
- Make sure you provide the correct mobile number and email Id while filing the complaint.
- It is not a difficult task to fill the complaint form on the online website.
- In case anyone gets any problem while filing the complaint, then he/she can contact the helpline service.
No second-time registration
Once the customer has made the registration on the online website of the bank, then there won’t be an option to file the same complaint the second time. If you have filed a complaint on the online website, then it would take a little time to resolve your problem. So, you will have to wait for some days. There won’t be any benefit of filing the complaint on the online website second or third time. Filing the complaint one time is would be enough for all the customers.
Track complaint status
Now it has become easy to file the complaint on the online website of the bank and it has become much easier to track it down. You can select the option of the complaint tracking while your complaint is in process of solving. You will keep getting updates on the position status of the complaint.
