The IDFC Bank was started on 1st October 2015 in Mumbai, Maharashtra. This is a private bank which provides services like Retail banking, Commercial banking, and wholesale banking. The bank has managed to open 23 permanent branches in the different parts of the country and is continuously setting up new branches. The bank focuses on providing the services to the people of rural areas and to the people who are self-employed. Although, this is a new bank it has been trying constantly to provide the best services to its customers.
But sometimes, the customers may find some mistakes in the working of the bank or its ATMs. At that time, the customers can hope for getting the solution for their problem because the bank allows the customers to use the complaint services. A customer who wants to file a complaint can visit the website https://www.idfcbank.com. After going to this website, you will be able to file the complaint easily.
There are two types of complaints which one can file on the online website. One is the transaction based complaint which can be filed if you have got a problem or error while transacting the money from the ATM or the bank branch. The second type of complaint is the service based complaint which can be filed when the customer is not satisfied with the services of the IDFC bank.
Filing the complaint is an easy and hassle-free process when done through the online website. You will just need to fill the form with correct details and proper Email id and then you can wait for their response. Within a week, you will get a response from the bank website. You will receive a mail or you will get a call from the IDFC bank branch regarding the bank complaint solution.